A passionate person who is able to make both their colleagues and guests smile Strong communication skills and pride in personal presentation The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel's facilities to taking reservations and maintaining guest accounts Often be the first point of contact for guests and visitors Deliver service excellence, from check in to check out and everywhere in between It also sets the standard in customer service, so you'll need a strong work ethos to fit in.ĭo you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a Casual Guest Service Agent and build your career with Accor.Īs our next Guest Service Agent, you will: From its valet parking to its impressive hatted restaurant and expansive wine cellar, everything about this landmark hotel represents refinement. Peppers Soul is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation.
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